Holiday Store Pickup
Store pickup is always free.
We fulfill orders as quickly as we can. If you need something by a specific day or time, let us know at checkout and we will do our best!
Happy Up Edwardsville:
- Orders are usually available for next day pickup if ordered by 2pm.
Happy Up Clayton:
- Orders are usually available for pickup within 48hrs if ordered by 2pm.
- Some items may take additional time. We will contact you to let you know.
If you request gift wrapping...
Please be patient!
Depending on the volume of orders, gift wrapping may delay your pickup by 24hrs at both locations.
We will do our best to have your items wrapped and ready within the turn-around times listed above!
For Curbside Pickup:
Once we've let you know that your order is ready, give us a call when you arrive at the store. We'll bring your purchases out for you!
Holiday Shipping 2023
UPS has issued a statement about the volume of packages they'll handle in the final stretch before Christmas and possible delays. We will do everything we can to make sure your items arrive in time.
To help ensure we can process your order and get it on its way, we are setting our deadline to:
Monday, Dec. 11th, 2023
Please keep this info in mind:
Gift wrapping may slow your order shipping by 24hrs.
Orders placed on or before Monday, Dec. 11th should arrive in time for Christmas.
Any shipping orders placed on or after Tuesday, Dec. 12th will not arrive in time.
Shipping orders will not be processed Dec. 23rd - 26th.
If you still want us to ship for you after Dec. 11th, we are more than happy to do it. Just remember the further the destination is from Edwardsville, IL, the longer it will take to arrive.
A $24.00 minimum purchase is required for shipping.
Shipping rates are based on your cart total after any discounts or coupons.
Purchase Amounts:
- $24 - $50 = $9.75 shipping
- $50.01 - $75.00 = $12.25 shipping
- $75.01 - $100.00 = $14.75 shipping
- $100.01 - $150.00 = $19.00 shipping
- $150.01 and up = $25.00 shipping
Some items are not eligible to ship. These items are labeled on their product page and in your cart as:
Store Pickup Only
If you do not see shipping as an option at checkout, please check if any of your items are Store Pickup Only.
Shipping orders are processed Monday through Friday.
If you have any questions, send us an email: help@happyupinc.com
You are also welcome to give our Edwardsville, IL location a call during store hours: (618) 656-9596
Returns Policy
We aren't happy until you are!
With receipt or email confirmation:
- exchange, store credit, or refund to original form of payment
With gift receipt:
- exchange or store credit
Without receipt, email confirmation, or gift receipt:
- exchange or store credit
Shipping charges are not refundable.
To arrange for a return of an item we shipped, please email help@happyupinc.com
