Our paper gift certificates are not redeemable online.
We can convert a paper gift certificate to online store credit. Keep in mind, once a paper certificate is converted, the store credit is for online use only and cannot be used in one of our brick & mortar stores.
Online store credit cannot be used for shipping charges.
We are not able to switch the online store credit back to a paper certificate.
If you'd like us to convert a paper gift certificate for online use, email help@happyupinc.com and include the following information:
Name of person who purchased the gift certificate
Name of person it was issued to
Dollar amount
Serial #
Your phone number in case we have questions and can't reach you by email.
