Holiday Store Pickup

Store pickup is always free.

We fulfill orders as quickly as we can. If you need something by a specific day or time, let us know at checkout and we will do our best!

Happy Up Edwardsville:

• Orders are usually available for pickup within 24 hrs.

Happy Up Clayton:

• Orders are usually available for pickup within 48 hrs if ordered by 2pm.
• Some items may take additional time. We will contact you to let you know.

If you request gift wrapping...

Please be patient!
Depending on the volume of orders, gift wrapping may delay your pickup by 24hrs at both locations.

We will do our best to have your items wrapped and ready within the turn-around times listed above!

For Curbside Pickup:

Once we've let you know that your order is ready, give us a call when you arrive at the store. We'll bring your purchases out for you!

Holiday Shipping 2024

UPS has issued a statement about the volume of packages they'll handle in the final stretch before Christmas and possible delays. We will do everything we can to make sure your items arrive in time.

To help ensure we can process your order and get it on its way, we are setting our deadline to:

Wednesday, Dec. 11th, 2024

Please keep this info in mind:

• Gift wrapping may delay your order shipping by 24hrs.
• Orders placed on or before Wednesday, Dec. 11th should arrive in time for Christmas.
• Assume any shipping orders placed on or after Thursday, Dec. 12th will not arrive in time.

Shipping orders will not be processed Dec. 23rd - 26th.

If you still want us to ship for you after Dec. 11th, we are more than happy to do it. Please keep in mind the further the destination is from Edwardsville, IL, the longer it will take to arrive.

A $24.00 minimum purchase is required for shipping.

Shipping rates are based on your cart total after any discounts or coupons.

Some items are not eligible to ship. These items are labeled on their product page and in your cart as: Store Pickup Only

If you do not see shipping as an option at checkout, please check if any of your items are Store Pickup Only.

Shipping orders are processed Monday through Friday.

If you have any questions, send us an email:
help@happyupinc.com

You are also welcome to give our Edwardsville, IL location a call during store hours:
(618) 656-9596

Returns Policy

We aren't happy until you are!

With receipt or email confirmation:

• exchange, store credit, or refund to original form of payment

With gift receipt:

• exchange or store credit

Without receipt, email confirmation, or gift receipt:

• exchange or store credit

Shipping charges are not refundable.

To arrange for a return of an item we shipped, please email help@happyupinc.com